A Comprehensive Solution.
In response to Norcros’ needs, KHIPU delivered a comprehensive HPE Aruba Networking solution that included 277 Access Points and 32 Switches 6000 series, ensuring smooth connectivity for guests, staff, and employees across all 30 stores. The project, initiated in June 2023, witnessed the prompt delivery of pre-configured kits to each site.
This collaboration brings a multitude of benefits, including enhanced store engagement facilitated by wireless communication, punctual kit delivery without project delays, and the reinforcement of the partnership through continuous support and quality assurance services from KHIPU. This ongoing commitment emphasizes the smooth incorporation of WiFi solutions for Norcros.
Commenting on the project, Hilton de Haas, IT Operations Manager at Norcros, said: “Before the implementation of WiFi solutions, our team faced the challenge of traveling from store to store, hindering our ability to engage with customers effectively. That’s when we realized the need for in-store engagement and connectivity across all 30 nationwide stores, and we turned to KHIPU.
“The seamless integration of WiFi solutions provided by KHIPU has not only addressed our initial challenge but has also significantly improved our ability to engage with customers. KHIPU has played a crucial role in meeting our needs, and ongoing support and quality assurance services have further solidified our partnership.
We anticipate leveraging WiFi data analytics for future enhancements, and we are confident that KHIPU will continue to be a valuable partner in achieving our goals.”
Speaking on working with Norcros, KHIPU Account Manager Irafaan Manuel, said: “Working with Norcros has been a fantastic journey for us. Delivering seamless WiFi solutions to enhance store efficiency aligns perfectly with KHIPU’s commitment to innovation. We are proud to contribute to Norcros’ goals and look forward to continued success in our partnership.”
“The solution has not only addressed our initial challenge but has also significantly improved our ability to engage with customers.”
The collaboration between KHIPU and Norcros stands as a testament to the successful implementation of enterprise WiFi solutions, creating a solid foundation for enhanced store engagement and future advancements in customer experience. The partnership reflects a commitment to excellence, paving the way for continued success and growth for both parties involved.
We anticipate leveraging WiFi data analytics for future enhancements, and we are confident that KHIPU will continue to be a valuable partner in achieving our goals.