In today’s interconnected world, a cyberattack is not a matter of if but when.
When a security breach occurs, the impact can be devastating – from data loss and financial damage to reputational harm and business disruption. KHIPU Cyber Security Incident Response (CSIR) services provide a critical lifeline, offering expert support to effectively manage and mitigate the impact of these attacks.
Our cyber engineers combine their expertise with industry-leading threat intelligence, network and endpoint technology to help you with a wide range of activities — from technical response to crisis management and incident response planning. Whether you have 100 or 100,000 endpoints, our consultants can be up and running in a matter of hours, analysing your networks for malicious activity.
What are Incident Response Services?
With cyber attacks on the rise, it is likely that every organisation, regardless of size or industry, will experience some form of breach. It is for this reason that cyber security incident response services should form a vital part of your arsenal in the fight against cyber threats.
Cyber incident response is the approach your organisation opts to take when planning for and responding to a cyber security incident. The effectiveness of this plan and response will determine how well the incident is managed and its ultimate mitigation.
A well-orchestrated cyber security incident response plan will significantly reduce the negative impacts of a cyber attack, whilst allowing your business to regain control and operational efficiency as fast as possible.
There are many different types of cyber incident and a great variety of attack methods, with breaches originating from both inside and outside of the organisation. Many organisations are compromised and don’t realise because they don’t know, what they don’t know! Unless your cyber infrastructure is relatively advanced and managed by experienced cyber security staff it is likely you may not have the full picture.
KHIPU provide incident response services, managing incidents of all kinds for two main customer types:
- Customer X – Isn’t sure if they are compromised and wants to know.
- Customer Y – Is aware of an incident, wants to know impact and remediation steps.
How do KHIPU respond to cyber security incidents?
Assessing the situation
Each investigation begins by gaining an understanding of the current situation. How was the issue detected? What data has been collected? What steps have been taken? What does the environment look like?
Providing management direction
During each investigation, KHIPU works closely with client management to provide detailed, structured and frequent status reports that communicate findings and equip its clients to make the right business decisions.
Verifying client objectives
The next step is to define objectives that are practical and achievable. The goal may be to identify data loss, recover from the event, determine the attack vector, identify the attacker or some combination of those objectives.
Developing remediation plans
Remediation plans vary depending on the extent of the compromise, the size of the organisation and the tactics/objectives of the attacker. As part of an investigation, KHIPU delivers a comprehensive remediation plan and assists with the implementation.
Collecting evidence
KHIPU Incident Responders collect information with forensically sound procedures and document evidence handling with chain-of-custody procedures that are consistent with law enforcement standards.
Developing investigative reporting
KHIPU provides a detailed investigative report at the end of every engagement that addresses the needs of multiple audiences including senior management, technical staff, third party regulators, insurers and litigators.
Performing analysis
Based on the evidence that is available and the clients objectives, KHIPU draws on skills that range from forensic imaging to malware and log analysis in order to determine the attack vector, establish a timeline of activity and identify the extent of the compromise.
Cyber Security Incident Response Planning
Your organisations Incident Response Plan (IRP) should, at a minimum, be reviewed annually by an external cyber security company or consultants. By engaging with the experts you will benefit from our ongoing cyber-threat experience and can esnure that advice is given based on the most up-t0-date cyber security standards.
We can help you:
- Assign a C-Level executive to take on responsibility for the plan and for integrating incident-response efforts across business units and geographies.
- Develop systematic chart of risks, threats, and potential failure points, each with an appropriate response and a rating of how it could impact your organisation. Refresh them regularly based on changes in the threat environment.
- Develop easily accessible quick-response guides for likely scenarios and hold your staff accountable for knowing what to do in the event of an incident.
- Establish processes for making major decisions, such as when to isolate compromised areas of your network. (This may involve bringing certain systems offline, so you have to weigh the risk costs vs downtime costs)
- Maintain relationships with key external stakeholders, such as law enforcement and the Information Commissioner in the event of data loss.
- Maintain service-level agreements and relationships with external breach-remediation providers and experts, such as KHIPU.
- Ensure that all staff members understand their roles and responsibilities in the event of a cyber incident.
- Identify the individuals who are critical to incident response and ensure redundancy.
- Train, practice, and run simulated breaches to develop response “muscle memory.” The best-prepared organisations routinely stress-test their plans, increasing employee awareness and fine-tuning their response.