// The KHIPU Difference
Flexible Managed Services.
Many Managed Service Providers are reactive – they wait for a ticket to be raised.
KHIPU is proactive.
Proactive Prevention
We use AI-driven analytics to identify hardware degradation or security anomalies before they cause a service outage.
Specialist Expertise
You gain instant access to our teams of expert engineers without the cost of hiring them in-house.
Outcome-Focused SLAs
Our service levels are built around your business outcomes – guaranteeing response times that keep your operations moving.
// Services
Our Core Managed Service Pillars.
Managed Security Operations Centre (SOC)
A dedicated, proactive security service tailored for your organisation. Our SOC analysts perform 24×7 threat hunting, incident response, and vulnerability management.
Fulfils the 24-hour incident notification mandate and protects against ransomware lateral movement.
Network Operations Centre (NOC) & KARMA™
Utilising our proprietary KARMA™ monitoring tool, we observe the health of every switch, router, and access point in your estate.
We often identify and fix a network bottleneck before your staff even notices a slowdown.
Managed DDI (DNS, DHCP, IPAM)
Foundational network management powered by Infoblox. We manage the core services that allow devices to communicate and stay secure.
Eliminates manual IP tracking errors and stops DNS-based malware in its tracks.
Managed Wi-Fi & Connectivity
End-to-end management of your wireless estate, including guest onboarding, BYOD security, and high-speed point-to-point links.
Ensures 100% ubiquitous coverage for your mobile workforce and automated security for thousands of student or guest devices.
Network
Visibility.
Visibility is the antidote to uncertainty. Every KHIPU managed service client receives access to a centralised dashboard that provides:
- Real-time Health Metrics: View the status of every site in your global estate.
- Threat Intelligence Feed: See what our SOC is currently blocking and investigating.
- Compliance Reporting: Instant access to logs for Cyber Essentials Plus, DSPT, or ISO audits.
Professional Services
& Technical Support.
- Design & Implementation: We don’t just manage; we build. Our architects design for future-proof scale.
- Strategic Advisory: High-level leadership to help align your IT spend with organisational risk management.
- Advanced Hardware Replacement: Minimise downtime with our managed spares and rapid-deployment logistics.
Highly Accredited.
By Royal Appointment
Cyber Security Provider to His Majesty The King.
ISO Triple-Certified
ISO 9001, 27001, and 45001.
CREST Member
Validating the quality of our SOC and incident response.
"Using KHIPU’s remote registration solution, the student move-in period for 2012 was our most successful in-take to date. We had over 5,500 students remotely register to our service so that upon arrival, they simply connected to our network as if they were at home, with no impact to their experience or to our helpdesk service team"
Head of Systems & Security, University of Nottingham
"The implementation of KHIPU’s Pro-Active Support Service ‘KARMA’ was straightforward and it highlighted potential problems the first weekend in operation, preventing a potential service outage. We welcome anything which improves our monitoring and notification capability, and KARMA has proved its worth a number of times since, while releasing staff from day to day monitoring and housekeeping tasks."
David Willcox, Head of Networks, Birkbeck University of London
“The new Palo alto networks platform has encouraged a more structured and objective approach to security. We can now develop more bespoke policies, moving away from broad-brushstroke security. While this can be frustrating for some users, it significantly enhances our security posture.”
John Cannon, Network Manager, Liverpool John Moors University
“My team and I simply don’t have the time or expertise to go through all the logs or detect subtle threats. The managed firewall service provides multiple eyes on the problem and a depth of experience we don’t have."
Kerrie Monk, Head of IT, Weston College
Managed Services FAQs.
What makes KHIPU different from other Managed Service Providers? More
Most MSPs focus on general IT support. KHIPU is a specialist infrastructure and security MSSP. We focus on the mission-critical foundation of your organisation: the core network, high-density Wi-Fi, and the 24×7 security monitoring that keeps your organisation alive.
Can you manage our existing hardware, or do we need to buy new? More
We are highly flexible. Whilst we hold the highest levels of accreditation with Gartner-leading technology partners such as HPE and Palo Alto Networks, we can often provide managed support for your existing multi-vendor environment, helping you build a roadmap for a phased refresh when it makes sense for your budget.
Is your SOC based in the UK? More
Yes. We have Security Operations Centres in both the UK and south Africa. Both are staffed by vetted security analysts who understand the local regulatory landscape (such as the UK Cyber Security and Resilience Bill) and can provide 24x7x365 cyber-threat protection.
How do you handle transition and onboarding? More
We perform a deep-dive audit of your environment, document every asset, and perform a phased takeover to ensure there is zero disruption to your users during the transition to our managed care.