Hampshire, UK // Cape Town, South Africa, 13th May 2025, KHIPU Networks Limited, a leading provider of networking and cyber security solutions, today announced the expansion of it’s state-of-the-art Network Operation Centres (NOC) in the UK and South Africa. This strategic investment enables KHIPU to provide a range of new and improved services to meet customer demand for continuous “always available” infrastructures.  

Staffed by teams of highly skilled and certified engineers, the 24×7  NOC locations act as a central point of contact for the proactive monitoring, maintenance, support and management, of clients’ critical network infrastructures, consisting of over 100,000 devices across a range of market sectors. The new services play a crucial role in detecting and resolving issues before they impact business operations, enabling IT teams to focus their valuable time on projects and development.  

“Branded Monitor+, with new smart dashboards available for customers, enhanced early warning network behaviour monitoring (not just up or down), and improved responses and investigation capabilities utilising automation playbooks, we are committed to delivering maximum uptime for our customers” – James Holland, Associate Director: Global TAC Technical, KHIPU Networks

“Being able to warn customers when we see issues that we know will eventually cause performance problems and service disruption is key to our NOC offering. This is what our customers demand as they have to deliver mission critical services 24x7x365.” – Reaan Henkeman, NOC Team Lead, KHIPU Networks

Key benefits of the new NOC services: 

• Customisable Smart Dashboards and Mobile App: Complete insight into your network health with customised infrastructure maps, device groups and alert management. Generate detailed reports for comprehensive insights into network performance and trends.
• “Don’t worry, it’s already logged and being investigated”: Simple to understand warnings showing that issues have been automatically logged and are being fixed – gives you complete confidence that problems are being worked on without having to call or email us.
• Not just up and down – Network Behaviour Monitoring: Continuous surveillance of network behaviour that could indicate overloading, cyber attacks, unusual device/user behaviour, system misconfigurations and more.
• Not limited to networks, everything: A single holistic health view of your entire environment such as LAN, WiFi, Servers, ISP connectivity, Email, CCTV, Corporate Websites, Redundant PSU’s, Access Control Building Management Systems, IoT, OT, and more.
• Single inventory view of software versions: Removing the time and administration associated with logging onto separate systems
• Expert “Always Available” support: Proactive support with 24×7 access to fully staffed teams of experienced and certified engineers for swift diagnosis and resolution of network incidents to minimise downtime.
• Palo Alto Networks, HPE Networking and Infoblox solutions: Advanced rapid response, investigation and fault resolution services avoiding poor user experience, preventing cyber-attacks and ensuring maximum uptime.
• Return On Investment: A single fully staffed NOC service that removes the time and costs associated with in-house, often disparate and expensive, network monitoring tools and 24×7 “out of hours” staffing.

“KHIPU’s NOC team is highly responsive and knowledgeable, providing clear and concise communication throughout any incident resolution process. Having worked with KHIPU for over a decade, we’re confident that our infrastructure is in safe hands, and we highly recommend their NOC services to any organisation needing 24x7x365 monitoring and response and seeking to improve network reliability and maintain continuous network operations.”  – Royal Borough Of Kensington and Chelsea. 

The expansion of the NOC capabilities marks a significant milestone for KHIPU, further solidifying its position as a trusted networking and cyber security partner for organisations seeking reliable and proactive network management solutions. 

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For further information on our NOC services, please visit here