24/7 SOC & MDR Services
As time, resources and funding are growing increasingly scarce, many institutions are having to continuously explore new ways to improve how their IT service functions operate so that strategic goals and projects can be delivered on time and to budget.
To tackle this, many Universities and Colleges are outsourcing day to day ‘business as usual’ operational tasks and issues to 3rd party specialist partners. This then enables their IT teams to focus on project delivery and strategic objectives, rather than be consumed by day to day demands from different departments and helpdesk teams, and react whenever there is a problem or question raised.
Where this works extremely well is managing network security. One of the biggest challenges institutions face is the cost and complexity of managing this in-house, in a world where the cyber threat landscape is continually evolving, making it impossible to proactively protect and prevent against cyber attacks.
Our managed firewall service reduces the magnitude of these problems, easing the pressure on already stretched IT departments while providing the expertise and support needed to keep the institution safe. With many customer references using our service, we have helped them:
- Improve their IT security posture including moves to the cloud.
- Build and implement a short and long term cyber security strategy.
- Provide better services to their customers through faster responses to day to day firewall change requests.
- Reduce the reliance on dedicated / highly skilled IT staff; re-assigning them to focus on strategic projects, development and improvements.
Our managed firewall service is flexible, whether we take on full responsibility of the day to day operations and management, or in partnership with the institution day to day operations and management is ‘shared’ between both organisations. We work with our customers to tailor the service to meet their specific requirements and environment.
“KHIPU’s managed service is vital to the universities cyber security environment, as it removes the time, resources and risks associated with day to day administration and continual protection against cyber threats”
Dr Thierry Delaitre, Head of ICT Developments, University of Westminster.